Futica Customer Relations Management

Futica CRM is developed using the very latest technologies like 100% Java/J2EE/XML platform independent system.

Default Futica CRM includes the powerful JBOSS J2EE Cluster/Application Server, the stable Apache Front end web Server, the fast MySQL Database Server and the popular Redhat Linux Operating System.

Futica CRM helps you effectively manage your Customers

We can custom design features, if they are not supplied as Out-of-the-box functionality

Out of box Features

Wireless (Phone) Client

Users can access FCRM data on their phone or PDA device 

Chat Client/Server

Users can see who is logged on and chat online with them 

Opportunity Management

Users can manage key information about any number of sales opportunities. 

Activity Scheduling

Key sales activities can be tracked for an opportunity. 

Alarm notification alerts users to special events related to a sales opportunity. 

Quote Creation

Allows automatic configuration and quoting of products or services. 

Order Generation

Users can submit an order to a back-end system by converting an existing quote. 

An order's status can be easily tracked. 

Forecast Creation

Sales forecasts can be entered for any reporting period. 

Forecasts can be consolidated and viewed by management. 

Contact Management

Any number of sales contacts (e.g. managers, users, client, prospects) can be created and associated with an opportunity. 

Sales Funnel 

Allows for the graphical tracking of an opportunity through a multi-stage sales process. 

Disconnected/Connected Modes

Allows users to work remotely, disconnected from their corporate server and then synchronize their work when connected. 

All of a user's data can be downloaded to their laptop. 

User Group Adminstration

Users are associated with a user group. 

User groups can be defined to represent a sales group or team. 

Customer Administration

Allows for the creation and updating of customer information separate from the creation of an opportunity. 

Multiple Language Support

Allows the GUI user to view screen labels in multiple languages. 

HTML Help

Help text for each screen is presented in HTML format. 

Companies can customize the help text-using HTML.