Hardware Maintenance
 
 
   
 

Hardware Solutions

As businesses grow, so to your systems become more disparate. Multiple business processes spread across multiple computer systems - none of which communicate with the others. 

Futica concentrates its efforts on client needs. By providing you with all of the elements necessary to build your computer-based Solution, we can service your needs with your overall objective in mind.

We build a customized hardware solutions best suited to you and your business. We offer brand names and clone desktop & laptop computers and their peripherals such as printers, scanners, etc. We can provide you with the latest model at the most competitive prices. We use only the highest quality components in our cutting edge computer systems. We not only provide outstanding service; we do extensive quality control tests prior to installation to ensure proper configuration and component integrity. 

Our systems are network compatible and can be used on your existing network or as a stand-alone system. Our network consultants can help you to improve your business with network solutions packages. We offer complete Microsoft/Linux/Unix networks with design, setup and support. 

  • Electronic dossier that can be browsed via a Web Navigator 
  • Unique machine identification (worldwide) 
  • Machine logbook (stays at customer site) 
  • Hardware and Software inventory ?Monthly or tri monthly statistics of intervention 
  • Emergency Repair procedures (?Ghost images) 
  • Software archival (CDs, floppies, DVDs) via Disc2000 
  • Monthly or tri monthly intervention statistics 
  • Intervention Delay according to contract. Usually within 24 hours; guaranteed 6d/7 
  • Technical support via live intervention, cellular phones, electronic forms 

Our techniques are based on the most severe rules of the industry, the Pharmaceutical sector, and in particular on GAMP (Good Automation Manufacturing Practices) and CFR

The Futica technician reviews and visits the customer at least once every month to perform preventive maintenance and the requests in the log. The customer sets priorities, so that Futica can provide broad hardware service. Futica is also a provider of hardware solutions for those customers who would like a single source for company automation.

 

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